FAQ

What is your shipping policy?

Home-brew quantity orders are shipped via USPS priority or FedEx ground. Most orders will ship within 2 days of ordering (if there is a delay we will contact you with updated details.) Larger orders are shipped as described below. Take a gander:

Midwest areas served by Spee-Dee

We can get the best rates for midwest bulk shipping with Spee-dee Delivery Co. Spee-Dee Delivery provides regular shipping services to all of Illinois, Iowa, Minnesota, North Dakota, South Dakota, and Wisconsin, as well as select cities and ZIP Codes in Michigan, Missouri, and Nebraska.

Outside the Midwest-ish region

We will go with the best service for the price that we can find for large shipments outside the midwest. Possibly UPS or FedEx, unless you know of a better option.

How do I store my nibs?

Cool and dry storage is recommended to prevent flavor loss or mold. Cacao tends to absorb the surrounding scents, store separately from other strong-willed products.

How do I order super-wholesale?

Do you need more than the quantities listed? Feel like we could become besties and want a contract discount? Contact us for more info, like now!

Any other questions?

We love to love our nibs and want you to also, send us a line if you have more Q’s about our products and we will do our best to share the love.